Last Updated: 10-03-2025

Welcome to Moonshot! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our online and live AI-based educational courses and services (“Services”).

1. Information We Collect

We collect information from you in various ways, including:

• Information You Provide Directly:
  
  • When you register for an account, we collect your name, email address, and other contact information.
  • When you enroll in a course, we collect payment information (processed by third-party payment processors), educational background, and any other information you provide during the enrollment process.
  • When you participate in live classes, forums, or other interactive features, we collect your comments, questions, and other contributions.
  • When you contact us for support or inquiries, we collect your contact information and the content of your communication.
• Information Collected Automatically:
  
  • We collect information about your use of our Services, such as your IP address, browser type, operating system, and browsing activity.
  • We use cookies and similar technologies to collect information about your preferences and activities on our website.
  • We may collect data on your progress and performance in our courses, including assignment submissions, quiz scores, and participation metrics.
• Information from Third Parties:
  
  • We may receive information from third-party platforms if you use them to log in or connect with our Services.
  • We utilize third party payment processors, and they provide us with information confirming your payment.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our Services, including processing enrollments, delivering course content, and facilitating live classes.
• To communicate with you about your account, courses, and updates to our Services.
• To personalize your learning experience and provide tailored recommendations.
• To improve our Services and develop new features.
• To analyze usage trends and gather demographic information.
• To detect, prevent, and address technical issues and security vulnerabilities.
• To comply with legal obligations and enforce our terms of service.
• To process payments.
• To provide customer support.

3. Disclosure of Your Information

We may disclose your information to:

• Service Providers: We share information with third-party service providers who assist us with payment processing, hosting, analytics, and other services.
• Instructors and Tutors: We share information with instructors and tutors to facilitate course delivery and provide support.
• Other Users: If you participate in forums or other interactive features, your contributions may be visible to other users.
• Legal Authorities: We may disclose information to comply with legal obligations, respond to subpoenas, or protect our rights and the rights of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With your Consent: We may share your information with third parties with your explicit consent.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

• We use industry-standard encryption to protect sensitive information.
• We regularly monitor our systems for security vulnerabilities.
• We restrict access to your information to authorized personnel.

5. Data Retention

We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your information, subject to certain exceptions.
• Objection: You can object to the processing of your information for certain purposes.
• Data Portability: You can request a copy of your information in a portable format.
• Withdraw Consent: If we rely on your consent to process your information, you can withdraw your consent at any time.

To exercise these rights, please contact us at info@moonshotacademy.in.

7. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website or by other means. Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Company Name: Moonshot Academy

Contact Email: info@moonshotacademy.in